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Refund Policy

Last updated: February 2026

Our Commitment

We want you to be satisfied with our products. If you're not happy with your purchase, we offer straightforward refund options.

Subscription Plans (Monthly & Annual)

  • You may cancel your subscription at any time from your account settings
  • Cancellation takes effect at the end of the current billing period
  • You retain access to paid features until the end of your billing period
  • If you cancel within the first 7 days of your initial subscription, you are eligible for a full refund
  • After 7 days, we do not offer refunds for the current billing period, but no further charges will occur

One-Time Purchases (Lifetime Access)

  • If you are not satisfied with a one-time purchase, contact us within 14 days of purchase
  • We will issue a full refund, no questions asked
  • After 14 days, refunds are considered on a case-by-case basis

How to Request a Refund

Contact us at support@jcodes.tech with your account email and a brief explanation. We process refund requests within 5 business days.

Refund Method

Refunds are issued to the original payment method. Processing time depends on your payment provider (typically 5-10 business days).

Exceptions

We reserve the right to deny refund requests in cases of:

  • Account termination due to Terms of Service violations
  • Evidence of abuse, fraud, or unauthorized data extraction
  • Repeated refund requests (more than 2 refunds within 12 months)

Contact

For refund requests or questions: support@jcodes.tech

JCODES TECHNOLOGY DOO
Serbia

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